United States Patent and Trademark Office

United States Patent and Trademark Office

For the USPTO Office of the Chief Information Officer (OCIO), Mediabarn undertook a comprehensive user research and design exercise to improve the usability of key application systems used by patent examiners to process patent applications.

The services Mediabarn provided include:

  • Stakeholder interviews
  • User observation sessions
  • 1-on-1 usability testing
  • Analysis and recommendations
  • User interface design